REMAKE POLICY

Remake charges will be applied under the following circumstances:

  • Original dental restoration is not returned
  • New bite or impression is different from the original
  • Shade differed from the original order
  • Restorative materials are different from the original order
  • Study models and/or specific instructions were provided
  • Appliance fit’s models provided
  • Requested a new impression but you asked us to proceed without one
  • Requested a try-in but you asked us to proceed without one
  • Advises you the quality of the order can not be guaranteed but you asked us to proceed anyway